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By the end of this guide, you’ll have sub-clients registered for your downstream merchants, with each user session applying the right per-merchant branding and compliance settings.
Before you start
  • You’ve confirmed with your Mesh representative that sub-clients are the right approach for your use case
  • Sub-client functionality has been enabled on your account

Overview

If Mesh is part of a product you offer to other businesses, sub-clients are how you represent each of your clients individually to Mesh. Each sub-client gets its own branding and compliance record, so the end-users of each merchant see an experience tailored to that merchant’s product rather than yours. This guide covers what sub-clients are, how to register them (via dashboard or API), and how to apply them to individual user sessions. For a concise introduction to the sub-client model, see Concepts.

What are Sub-Clients?

If your product is used directly by end-users, you can skip this guide. However, if your product is embedded within other platforms (e.g., you are a Payment Service Provider powering payments for multiple retailers), then sub-clients are critical. A Sub-Client represents the specific merchant or platform where your product is embedded, and where Mesh will be used. Registering them allows you to:
  • Ensure Consistent Branding: Display the specific merchant’s name and logo in the Mesh Link modal, creating a seamless experience for the end-user.
  • Maintain Compliance: Mesh requires visibility into the legal entity associated with each transaction for compliance purposes.

How to Register a Sub-Client

First, reach out to your Mesh representative to enable sub-client functionality for your account. Then, you can register and manage sub-clients in two ways:
  1. Manually, via the Mesh developer dashboard
  2. Programmatically, via Mesh’s Account Management API endpoints

Option 1: Manually, via the Mesh developer dashboard

  1. Navigate to Account > Link Configuration > Clients tab.
  2. Click “Add a client”.
  3. Enter the Business Legal Name, Display Name, Callback URL(s), and upload the relevant icon.
  4. Click Save.

Option 2: Via the Account Management API

For high-volume or automated setups, you can use a collection of Account Management API endpoints (see here) to create, read, update, and delete sub-clients. To use this API, you must first generate a dedicated API key in the developer dashboard and configure security settings.
  1. Generate an API Key:
    • Go to Account > API Keys > Account management API keys.
    • Click to generate a new key.
    • Use this key to authenticate your requests to the https://admin-api.meshconnect.com endpoints.
  2. Configure IP Whitelisting (Security Requirement):
    • Just like calls to any production Mesh endpoint, access to these endpoints are restricted to pre-approved IP addresses.
    • Go to Account > API keys > Access and add the specific IP address ranges from which your servers will make API calls.

How to use a sub-client in a user session

Once a sub-client is registered (via Dashboard or API), you will receive a unique subClientId. To apply the sub-client’s branding and settings to a transaction, you will pass this ID in your Link Token request as shown below (payment example):

Test your implementation

Before going live, verify that sub-client branding and session routing are working end-to-end. What to test:
  • Branding: Launch a Link session using a Link Token that includes your subClientId. Confirm that Link displays the sub-client’s logo and display name — not your top-level account’s branding.
  • Fallback: Launch a session without a subClientId. Confirm that the default top-level branding appears correctly.
  • API path (if applicable): Create a sub-client via the Account Management API and confirm you receive a valid subClientId before using it in a Link Token request.
  • Sandbox first: Register a sub-client under your sandbox account and test with your sandbox credentials (https://sandbox-integration-api.meshconnect.com). Sandbox and production sub-client registrations are separate.
If sub-client branding isn’t appearing: Double-check that the subClientId in your Link Token request exactly matches the ID returned when the sub-client was created. An incorrect or missing ID silently falls back to top-level branding.

What’s next

With sub-clients registered and subClientId flowing through your Link Token requests, the natural next steps are customizing the experience further and controlling which assets each merchant’s users can access:
  • Polish the experience — customize themes, embed vs. overlay behavior, and other presentation options across your sub-clients

AI coding reference — a compact summary of this page’s APIs, parameters, and patterns for use by AI coding assistants (following the llms.txt standard). Human readers can safely ignore this.llms.txt — Managing sub-clientsRegister and manage sub-clients (child Mesh accounts) for B2B/PSP contexts where you serve multiple downstream merchants.Register via Dashboard: Account > Link Configuration > Clients > Add a client. Fields: Business Legal Name, Display Name, Callback URL(s), icon upload.Register via API: POST to Account Management API at https://admin-api.meshconnect.com. Requires separate Account Management API key (Dashboard: Account > API keys > Account management API keys) and IP allowlisting.Apply to user session: Pass subClientId in Link Token request body. Result: Link displays sub-client branding instead of top-level account branding.Testing: Register sandbox sub-clients separately from production. Use https://sandbox-integration-api.meshconnect.com for sandbox sessions.Fallback: Omitting subClientId or using incorrect value silently falls back to top-level branding — no error thrown.Use case: Required for PSPs/payment platforms serving multiple merchants. Single-product direct-to-consumer apps do not need sub-clients.Link Token with subClientId — canonical request body (payment example):